Comments on: VoIP choices: vbuzzer, skype, and iTalkBB http://blog.tigeryao.com/2006/voip-choices-vbuzzer-skype-and-italkbb.html hey - what's up?! Mon, 21 May 2012 06:44:53 +0000 http://wordpress.org/?v=2.0.3 by: selllers http://blog.tigeryao.com/2006/voip-choices-vbuzzer-skype-and-italkbb.html#comment-1164 Tue, 21 Feb 2012 22:25:24 +0000 http://blog.tigeryao.com/2006/voip-choices-vbuzzer-skype-and-italkbb.html#comment-1164 I am selling code voucher Vbuzzer add me on ym: bestsellervoip@yahoo.com I am selling code voucher Vbuzzer

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]]> by: italkbb world http://blog.tigeryao.com/2006/voip-choices-vbuzzer-skype-and-italkbb.html#comment-1140 Thu, 28 Oct 2010 17:30:50 +0000 http://blog.tigeryao.com/2006/voip-choices-vbuzzer-skype-and-italkbb.html#comment-1140 限时特别特惠, 赶紧加入吧！ 1. iTalkBB Coupon MH0315V25 $25折扣+免$29.99开通费+免合约 适用于299年计划的折扣代码(免合约更灵活) 2. iTalkBB Coupon MH0315V25 免$29.99开通费+免$25首月费 适用于24.99/月计划的折扣代码 3. iTalkBB Coupon MH0315V30 免$29.99开通费 适用于4.99/月计划的折扣代码(你的节省相当于6个月费哦) 限时特别特惠, 赶紧加入吧！

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]]> by: dealman http://blog.tigeryao.com/2006/voip-choices-vbuzzer-skype-and-italkbb.html#comment-1139 Thu, 07 Oct 2010 19:37:20 +0000 http://blog.tigeryao.com/2006/voip-choices-vbuzzer-skype-and-italkbb.html#comment-1139 Vbuzzer is employing deceptive marketing practices to gain revenue. My credit card information was required to try the free credit and complete the signup process. The offer specifically said that there was no obligation to purchase anything or to continue using it after the 7 day period. I have cancelled my subscription yet my card was charged and the details of my card are still stored on my account on the VBuzzer site. By these actions, VBuzzer has shown blatant disregard for the Competition Act, specifically 52(1)(a) of the Competition Act - misleading representations and deceptive marketing practices, by advertising that customers can claim a free $5 calling credit. Attached is the email I received outlining the offer. It states, "You don't need to pay anything for it". VBuzzer has already wasted my time and duped numerous North Americans with this bogus offer. I have repeatedly requested that that they credit my card account with the $10 that they took without my authorization, express or implied, and then delete my credit card and personal information from their servers. They have inept support staff working on my case who take days to respond and then accuse me of using the $5 credit. I did use the $5 credit and I am not disputing that. What I am disputing is their illegal use of my credit card. from newsletter@vbuzzer.com sender-time Sent at 5:41 PM (UTC). Current time there: 5:56 PM. to bob@gmail.com date Fri, Aug 27, 2010 at 5:41 PM subject Vbuzzer Calling Credit mailed-by vbuzzer.com unsubscribe Unsubscribe from this sender hide details Aug 27 (2 days ago) Hello Bob, Thank you for signing up Vbuzzer on 2009/03/02 Remember your username is schoolbob, your password is noobrules To thank you as a long-standing customer, we are very pleased to offer you $5 calling credit. You don't need to pay anything for it, simply download the new Vbuzzer version from the link below, login your account, take 2 easy steps to claim this $5 bonus credit. Download Vbuzzer Messenger Here You will have 7 days to use up this credit. Happy calling! Vbuzzer Team Don't miss out on future subscriber-only offers. Add newsletter@vbuzzer.com to your address book or contact list. You have received this message because when using one of our Websites, you have agreed to receive information on news and updates from vbuzzer.com. If you prefer not to receive future editions of this newsletter, click Here Vbuzzer is employing deceptive marketing practices to gain revenue.

My credit card information was required to try the free credit and complete the signup process. The offer specifically said that there was no obligation to purchase anything or to continue using it after the 7 day period. I have cancelled my subscription yet my card was charged and the details of my card are still stored on my account on the VBuzzer site.

By these actions, VBuzzer has shown blatant disregard for the Competition Act, specifically 52(1)(a) of the Competition Act - misleading representations and deceptive marketing practices, by advertising that customers can claim a free $5 calling credit.

Attached is the email I received outlining the offer. It states, “You don’t need to pay anything for it”. VBuzzer has already wasted my time and duped numerous North Americans with this bogus offer. I have repeatedly requested that that they credit my card account with the $10 that they took without my authorization, express or implied, and then delete my credit card and personal information from their servers. They have inept support staff working on my case who take days to respond and then accuse me of using the $5 credit. I did use the $5 credit and I am not disputing that. What I am disputing is their illegal use of my credit card.

from newsletter@vbuzzer.com
sender-time Sent at 5:41 PM (UTC). Current time there: 5:56 PM.
to bob@gmail.com
date Fri, Aug 27, 2010 at 5:41 PM
subject Vbuzzer Calling Credit
mailed-by vbuzzer.com
unsubscribe Unsubscribe from this sender
hide details Aug 27 (2 days ago)
Hello Bob,

Thank you for signing up Vbuzzer on 2009/03/02
Remember your username is schoolbob, your password is noobrules

To thank you as a long-standing customer, we are very pleased to offer you $5 calling credit. You don’t need to pay anything for it, simply download the new Vbuzzer version from the link below, login your account, take 2 easy steps to claim this $5 bonus credit.

Download Vbuzzer Messenger Here

You will have 7 days to use up this credit.

Happy calling!

Vbuzzer Team

Don’t miss out on future subscriber-only offers. Add newsletter@vbuzzer.com to your address book or contact list.

You have received this message because when using one of our Websites, you have agreed to receive information on news and updates from vbuzzer.com. If you prefer not to receive future editions of this newsletter, click Here

]]> by: Mark http://blog.tigeryao.com/2006/voip-choices-vbuzzer-skype-and-italkbb.html#comment-1138 Fri, 30 Jul 2010 00:48:03 +0000 http://blog.tigeryao.com/2006/voip-choices-vbuzzer-skype-and-italkbb.html#comment-1138 Vbuzzer is an unethical company. Check their BBB score (F rating with complaints about unauthorized billing). They changed their service to begin billing me $2.50 "administrative fee" per month. Then automatically billed my credit card $10. Of course, I never expected to be charged like that because I had no idea my account was being debited for a new fee. The interesting thing is, my credit card had expired a long time ago. The people at vbuzzer had to experiment with the different expiration dates to get the $10. There is no way to delete my credit card information from their site. Nor any way to cancel my account. I fear I will have to ask my credit card company to cancel the card just so vbuzzer will stop charging me. (Of course, I am also disputing the $10). I would never recommend vbuzzer. They don't seem honest. Vbuzzer is an unethical company. Check their BBB score (F rating with complaints about unauthorized billing).

They changed their service to begin billing me $2.50 “administrative fee” per month. Then automatically billed my credit card $10. Of course, I never expected to be charged like that because I had no idea my account was being debited for a new fee.

The interesting thing is, my credit card had expired a long time ago. The people at vbuzzer had to experiment with the different expiration dates to get the $10.

There is no way to delete my credit card information from their site. Nor any way to cancel my account. I fear I will have to ask my credit card company to cancel the card just so vbuzzer will stop charging me. (Of course, I am also disputing the $10).

I would never recommend vbuzzer. They don’t seem honest.

]]> by: Shawmou http://blog.tigeryao.com/2006/voip-choices-vbuzzer-skype-and-italkbb.html#comment-1137 Tue, 27 Apr 2010 15:05:23 +0000 http://blog.tigeryao.com/2006/voip-choices-vbuzzer-skype-and-italkbb.html#comment-1137 I can basically write a 10-page complains about iTalk BB. After one year land line (for home) service with iTalk I’m so glad that my contract is expired. The poor connections, customer services and unauthorized transfer my phone number to others during the contract just name a few, make me believe this company shouldn’t be in telecommunication business at all. Most of the consumers may not realize that iTalkBB is a Chinese operated company. The operations mainly happened in China. That’s the reason you received phone calls late at night, sometimes really late. I’ve been informed them don’t call me at this crazy hours but it still happens. Please keep in mind, running the telecommunication business in America cannot gear towards to only Chinese consumers. The majority customers are still American speaking English. So iTalkBB has to adapt to the cultures here and provide customers with Western courtesy and management. Train their customer service staff with proper manners, and most important of all, English speaking so people can understand. I can basically write a 10-page complains about iTalk BB. After one year land line (for home) service with iTalk I’m so glad that my contract is expired. The poor connections, customer services and unauthorized transfer my phone number to others during the contract just name a few, make me believe this company shouldn’t be in telecommunication business at all.

Most of the consumers may not realize that iTalkBB is a Chinese operated company. The operations mainly happened in China. That’s the reason you received phone calls late at night, sometimes really late. I’ve been informed them don’t call me at this crazy hours but it still happens.

Please keep in mind, running the telecommunication business in America cannot gear towards to only Chinese consumers. The majority customers are still American speaking English. So iTalkBB has to adapt to the cultures here and provide customers with Western courtesy and management. Train their customer service staff with proper manners, and most important of all, English speaking so people can understand.

]]> by: Abe http://blog.tigeryao.com/2006/voip-choices-vbuzzer-skype-and-italkbb.html#comment-1131 Tue, 17 Nov 2009 14:19:54 +0000 http://blog.tigeryao.com/2006/voip-choices-vbuzzer-skype-and-italkbb.html#comment-1131 I am appalled at the Vbuzzer scam I am appalled at the Vbuzzer scam

]]> by: Abe http://blog.tigeryao.com/2006/voip-choices-vbuzzer-skype-and-italkbb.html#comment-1130 Tue, 17 Nov 2009 14:15:47 +0000 http://blog.tigeryao.com/2006/voip-choices-vbuzzer-skype-and-italkbb.html#comment-1130 I have been having internet connectivity problems with vbuzzer since i installed it and the "help desk" is USELESS!! I was not even informed that it changes the internet settings and how should they be managed? I am really disgusted!! I have been having internet connectivity problems with vbuzzer since i installed it and the “help desk” is USELESS!! I was not even informed that it changes the internet settings and how should they be managed? I am really disgusted!!

]]> by: AZ http://blog.tigeryao.com/2006/voip-choices-vbuzzer-skype-and-italkbb.html#comment-1129 Sun, 01 Nov 2009 06:14:28 +0000 http://blog.tigeryao.com/2006/voip-choices-vbuzzer-skype-and-italkbb.html#comment-1129 I have been using iTalkBB for about 2 weeks and so far I just love it. Good call quality, excellent customer service, and good features. The only problem I have is the voice mail. I am still working with their technical support (which is very responsive) on this. In fact, this is the most responsive support have ever received - no waiting time at all! For those who experienced voice quality issues, I suggest you to try this site to test if your internet connection supports good VOIP: http://www.voipreview.org/voipspeedtester.aspx I have been using iTalkBB for about 2 weeks and so far I just love it. Good call quality, excellent customer service, and good features. The only problem I have is the voice mail. I am still working with their technical support (which is very responsive) on this. In fact, this is the most responsive support have ever received - no waiting time at all!

For those who experienced voice quality issues, I suggest you to try this site to test if your internet connection supports good VOIP:
http://www.voipreview.org/voipspeedtester.aspx

]]> by: JC http://blog.tigeryao.com/2006/voip-choices-vbuzzer-skype-and-italkbb.html#comment-1126 Wed, 07 Oct 2009 22:26:29 +0000 http://blog.tigeryao.com/2006/voip-choices-vbuzzer-skype-and-italkbb.html#comment-1126 2 months ago I became an italkbb customer. Since then many friends are upset with me that I chose such poor quality phone company. When they first started to complain about the constant, sharp, keyboard pressing noise I did not take it seriously until my friends, who took my suggestion to use italkbb, called me. The irregular noise was so loud it hurt my ear. We have been calling italkbb for 2 months. Their 'tech department' told us that the problem is our network, which is high speed cable network. We have been calling them for the problem but the customer service department asked us: what do you want us to do for you? Do not use italkbb. The ads on their website is not true. 2 months ago I became an italkbb customer. Since then many friends are upset with me that I chose such poor quality phone company. When they first started to complain about the constant, sharp, keyboard pressing noise I did not take it seriously until my friends, who took my suggestion to use italkbb, called me. The irregular noise was so loud it hurt my ear. We have been calling italkbb for 2 months. Their ‘tech department’ told us that the problem is our network, which is high speed cable network.
We have been calling them for the problem but the customer service department asked us: what do you want us to do for you?
Do not use italkbb. The ads on their website is not true.

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